Generative AI
for Enhanced CX Engagement

Our omnichannel platform enables enterprises to enhance conversion, customer engagement and support to easily scale business and impact.

Intelligent Bots Conversations

Trusted by 300+ Global Brand Leaders

Right Channel, Right Time, Right Conversation!

Take your Sales, Marketing & Support efforts to your customer’s most preferred channels like WhatsApp, Facebook Messenger, Instagram DMs, Websites and more with our Generative AI powered, no-code chatbot builder!

Acquire, Engage and Retain – Faster, Cheaper and at Scale!

Solutions for all types of industries

Conversation Marketing
Lead
Generation

Generate leads across channels to build a solid sales pipeline, reduce CPL and increase ROI. Increase lead gen 3x using our no-code platform.


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Customer Support & Engagement

Engage with customers at every touch point of the customer journey. Increase NPS 6 times and delight customers with instant engagement.


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WhatsApp
Business

Grow your business and impact with Whatsapp Business API to generate more leads, orders and increased CSAT.


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Conversational Marketing

Stop marketing! Have conversations that matter! Run personalised campaigns at various touch points to increase ROMI.

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Latest updates from Chat360

Overcoming Customer Support Delays: How WhatsApp Chatbots Streamline Assistance
24 April 2024

Overcoming Customer Support Delays: How WhatsApp Chatbots Streamline Assistance

In 2024, businesses are discovering new ways to adapt to AI with innovative technologies. This transition is running parallel with end users, where customer expectations for prompt and efficient support have reached new levels.  To meet these demands, businesses must find innovative solutions to streamline their customer support processes. One such solution gaining momentum is … Continue reading Overcoming Customer Support Delays: How WhatsApp Chatbots Streamline Assistance

Chatbots in Retail Marketing for Special Promotions and Discounts
8 April 2024

Chatbots in Retail Marketing for Special Promotions and Discounts

Welcome to the tech evolved world of retail, where the buzz of excitement meets the thrill of a good deal! Picture this: you’re strolling through a bustling virtual marketplace, browsing through an array of enticing products and eye-catching offers. Suddenly, a friendly pop-up appears, greeting you with a warm “Hello there! Looking for some amazing … Continue reading Chatbots in Retail Marketing for Special Promotions and Discounts

WhatsApp for Appointment Scheduling
28 March 2024

Why Choose WhatsApp for Appointment Scheduling

The power of WhatsApp isn’t unknown to us, its versatility of instant communication has proved its popularity amongst 2 billion users world wide. In this tech savvy world where we are moving towards effortless organisation and seamless connectivity, where time is considered to be of utmost importance to walk with the world, therefore, technology should … Continue reading Why Choose WhatsApp for Appointment Scheduling

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