How EdTech companies can use chatbots

EdTech companies have come a long way in the past few decades. From using intelligent educational chatbots to introducing Learning management systems, Edtech companies have grown by leaps and bounds. In 2016, the most common tech used in PreK-12 classrooms were online educational videos, educational apps or software, and websites for research, followed by games that focused on specific content or skills, eBooks, simulations, and e-magazines. (Source – Statista)

A lot of people believed and argued that it would be impossible for technology to replace the traditional methods of teaching. But, the past year has been successful in changing this particular point of view. With the onset of the pandemic, it was first the Educational institutions that quickly adapted to the virtual mode. They not only catered to the new challenges but also made it fun.

Over the past decade, the EduTech industry has grown tremendously and has succeeded in creating a very huge impact. From integrating learning management systems to adapting chatbots, the EdTech space has completely revolutionized how educational content is consumed.

AI educational Chatbots still top the list of the most useful Edtech inventions ever to be used. From helping students to assisting tutors, intelligent educational Chatbots have made learning fun for everyone.

How EdTech Organizations can use Chatbots

Chatbots can help solve routine tasks for the educational institutes using the power of AI, below are few of the tips discussed that can help educational institutes:

1. Automated Enrollment Processes

Chatbots streamline the enrollment process by guiding students through application forms, providing information on required documents, and answering questions related to admissions criteria.

2. Instant Information Access

Educational institutes can use chatbots to instantly provide information on admissions, course details, exam schedules, and other important announcements. This reduces the wait time for students seeking critical information.

3. 24/7 Student Support

Chatbots provide round-the-clock assistance for students, answering queries related to courses, schedules, and general information. This ensures that students can access support whenever they need it.

4. Personalized Learning Recommendations

Chatbots can recommend personalized learning resources, suggest additional study materials, and even provide guidance on choosing elective courses based on a student’s academic history and preferences.

5. Attendance Tracking and Alerts

Educational institutes can integrate chatbots to track student attendance, send alerts for low attendance, and provide students with reminders about upcoming classes or exams.

6. Assignment Submission and Feedback

Chatbots facilitate the submission of assignments and provide instant feedback. They can also guide students on proper formatting and submission procedures, improving efficiency in the grading process.

7. Alumni Engagement

Chatbots can be employed to engage alumni by providing updates on institute news, events, and achievements. They can also assist alumni in contributing to mentorship programs or participating in events.

8. Course Registration Guidance

Chatbots guide students through the course registration process, helping them select appropriate courses, understand prerequisites, and ensure they meet graduation requirements.

9. Financial Aid and Scholarship Information

Chatbots can offer information on available financial aid options, guide students through the application process, and provide details on scholarships and grants.

10. Parental Communication

Educational institutes can use chatbots to communicate with parents, sharing updates on student progress, attendance, and important announcements. This enhances transparency and keeps parents informed.

11. AI Chatbots make excellent learning tools

AI educational chatbots make it possible for learners to have an enhanced learning experience like no other. With machine learning and natural language processing features, chatbots provide human-like touch for students making it seem like an actual student-teacher experience.

In addition, students who require extra coaching and those who missed out on classes can also use these virtual assistants. They can have one on one lesson sessions with their tutors. With access to knowledge management systems, chatbots can also help students access suitable study materials or answers to their questions.

12. Chatbots for Alerts and reminders!

Students are buried in various tasks on any given week, like organizing lecture schedules and keeping track of seminars. They also have to make a note of assignment deadlines, project submissions, field trips, internship reports, apprenticeship work, etc. Organizing and keeping track of so many things can be very stressful and chaotic for students.

Edtech companies can make use of artificially intelligent educational chatbots to help students efficiently organize various tasks by setting alerts and reminders. The chatbot can send students an alert saying that their library card renewal is coming up, etc.

13. Providing students and tutors with their own personal assistant

Students are buried in various tasks on any given week, like organizing lecture schedules and keeping track of seminars. They also have to make a note of assignment deadlines, project submissions, field trips, internship reports, apprenticeship work, etc. Organizing and keeping track of so many things can be very stressful and chaotic for students.

Edtech companies can make use of artificially intelligent educational chatbots to help students efficiently organize various tasks by setting alerts and reminders. The chatbot can send students an alert saying that their library card renewal is coming up, etc.

14. Bots can increase student engagement

Learning shouldn’t always be restricted to classroom spaces. Students should not have to wait till the class starts to solve their doubts or to get their questions answered.

Another amazing use for conversational chatbots is doubt-solving. Chatbots can be programmed to answer a wide range of student questions or clear various subject-related doubts.

This will increase student engagement levels and enable students to learn at their own pace, time, and from any place.

An Increase in student engagement levels tends to reflect positively on overall student performance making the learning process much more valuable and meaningful.

15. Chatbots in Lead Generation

Parents to potential students, educational websites, educational apps, and other Edtech spaces witness a lot of visits, especially during the admissions season. It can be for various purposes like research on courses being offered to check how many credits a specific course offers.

From knowing more about the application deadlines to understanding the fee structure, visitors generate a lot of traffic. Using Chat360’s chatbots on such platforms can help businesses generate the right leads with high closure rates.

Businesses spend a lot of money on lead generation methods. With Chat360, businesses can generate leads effectively and cut down on high lead-generation costs.

AI Chatbots make excellent learning tools

AI educational chatbots make it possible for learners to have an enhanced learning experience like no other. With machine learning and natural language processing features, chatbots provide human-like touch for students making it seem like an actual student-teacher experience.

In addition, students who require extra coaching and those who missed out on classes can also use these virtual assistants. They can have one on one lesson sessions with their tutors. With access to knowledge management systems, chatbots can also help students access suitable study materials or answers to their questions.

Staying on track with Alerts and reminders!